Shipping Policy

Effective Date: July 14, 2026

At ELVAA DESIGNS, we are committed to delivering your orders safely and on time. Please review our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During festive seasons, sales, or high-demand periods, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times are:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–7 business days

• Remote Locations: 7–10 business days

Delivery times are estimates and may vary depending on your location and courier partner.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• We may offer free shipping on selected products or promotional campaigns. Any such offers will be clearly mentioned on our website.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation message with your tracking details. You can use the tracking number to monitor your shipment through the courier partner's website.

5. Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate.

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or failure to accept the package, additional shipping charges may apply for re-delivery.

6. Delays

While we strive to deliver all orders on time, delays may occur due to:

• Weather conditions

• Public holidays

• Natural disasters

• Transportation disruptions

• Courier service delays

• Other unforeseen circumstances beyond our control

ELVAA DESIGNS is not responsible for delays caused by third-party courier partners.

7. Damaged or Missing Orders

If your order arrives damaged, defective, or incomplete, please contact our customer support within 48 hours of delivery with:

• Your order number

• Clear photos of the package and product

• A brief description of the issue

We will investigate the matter and provide an appropriate resolution as quickly as possible.

8. International Shipping

Currently, ELVAA DESIGNS ships only within India, unless otherwise stated on our website. If international shipping becomes available, the applicable shipping charges, customs duties, and taxes will be displayed during checkout.

9. Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team. We are always happy to assist you.

Thank you for shopping with ELVAA DESIGNS. We appreciate your trust and are committed to delivering your fashion essentials with care and reliability.